A relative was scammed

1. 1.Talk calmly

   Scammers are professionals and target everyone. Reassure them, then help them stop any payments still in progress.

2. 2.Call their bank together

   Use the number on the back of their card. Ask the bank to stop or reverse payments and to add a fraud alert.

3. 3.Get free help

   Trained volunteers can talk them through what to do next.

   • AARP Fraud Watch Helpline (free, for anyone): 877-908-3360

4. 4.Report it

   Report to the FTC; if it happened online, also to the FBI.

   • Report to the FTC (ReportFraud.ftc.gov)
   • Report online fraud to the FBI (IC3.gov)
   • Where to report a scam (USA.gov)

5. 5.If they shared personal details, freeze their credit

   A freeze is free and stops new accounts being opened in their name.

   • Freeze your credit at all three bureaus (USA.gov)

6. 6.File a police report

   Call the local police non-emergency line.

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